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COVID-19 Insurance Resource Center

Helping our clients manage the risks of everyday life and recover from the unexpected is central to what we have always done at Partner Agency. In the midst of all of the changes the COVID-19 outbreak has brought to our families and businesses, we know that you may have questions about how insurance companies are responding and how your policies may be impacted.

Rather than bombard you with emails, we wanted to create this COVID-19 Resource Center where we have compiled resources and links we hope you will find helpful during this challenging time.

We encourage you to bookmark this page and visit it regularly in this rapidly changing environment. Additionally, while most of our team is now working remotely we have retained full capabilities to assist you so please reach out to us if we can provide you or your business with more specific guidance or assistance during this crisis

IMPORTANT UPDATE: April 13, 2020

In addition to the rebates announced last week by many personal auto insurance companies, the CA Insurance Commissioner today announced orders for companies offering commercial insurance to begin offering rebates to businesses as well.  We will update this page as each company announces the details of their rebate plans.  Please see link to the details of the bulletin below.

CA Insurance Commissioner Orders Insurance Companies to Refund Premiums to Drivers and Businesses Affected by the COVID-19 Emergency

Commercial Lines COVID-19 Resources

In general all of these credits are applied automatically to outstanding bills for those policies on payment plans.  For policies that were paid in full, most carriers are issuing a credit in the form of the original policy payment, but more company-specific details can be found at the links below.

Personal Lines COVID-19 Resources

Most companies have announced credits or rebates which are listed by carrier below.  In general all of these credits are applied automatically to outstanding bills for those policies on payment plans.  For policies that were paid in full, most carriers are issuing a credit in the form of the original policy payment, but more company-specific details can be found at the links below.

  • Safeco  (providing a 15% credit on all personal auto policies for April & May)
  • Progressive  (providing a 20% credit on all personal auto policies for April & May)
  • Travelers  (providing a 15% credit on all personal auto policies for April & May)
  • Mercury  (providing a 15% credit on all personal auto policies for April & May)
  • Hartford  (providing a 15% credit on all personal auto policies for April & May)
  • CSE
  • Nationwide  (providing a one-time refund of $50 per policy)

Benefits COVID-19 Resources

  • Aetna (waiving cost-sharing copays & deductibles for COVID-19 testing AND treatment through 5/31/20)
  • Anthem (waiving cost-sharing copays & deductibles for COVID-19 testing AND treatment through 5/31/20)
  • Blue Shield (waiving cost-sharing copays & deductibles for COVID-19 testing AND treatment through 5/31/20)
  • Guardian
  • HealthNet (will cover coronavirus-related testing, screening and treatment for all members)
  • Kaiser (waive all member out-of-pocket costs for inpatient & outpatient services related to the treatment of COVID-19)
  • Oscar (waiving in-network cost-sharing copays & deductibles for COVID-19 testing AND treatment through 5/31/20)
  • United Healthcare (waiving cost-sharing copays & deductibles for COVID-19 testing AND treatment through 5/31/20)
  • UNUM

State COVID-19 Resources

Federal COVID-19 Resources